Product FAQ
The Dynamic Instant Geyser is a portable instant water heater that provides hot water within seconds using a powerful ISI-certified heating element. It is compact, durable and designed for everyday use in Indian homes and businesses.
It heats water almost instantly – usually within 5–10 seconds, depending on the water flow and inlet temperature.
The geyser is available in 2kW and 3kW variants. You can choose the model based on your usage and water temperature needs.
Yes. As per product specifications, the Dynamic Instant Geyser is suitable for both hard water and soft water conditions.
It can be used in bathrooms, kitchens, beauty parlours, factory wash areas, handwash basins and other places where instant hot water is required.
The geyser is available in two colours: Blue and Yellow (model availability may vary).
The body is made of shock-proof, rust-proof polymer, designed for long life and safe daily usage.
Installation FAQ
No. The Dynamic Instant Geyser does not require special plumbing. It is designed for easy installation—just mount it, connect the inlet/outlet pipes, and plug in the power.
Yes. Most users can install it themselves by following the manual. However, if you are not comfortable with electrical connections, we recommend using a qualified electrician.
Yes. It works with most standard taps as long as water flow and pressure are within a normal range.
Ideally, it should be installed at a convenient height above the tap or usage point, so that pipes can connect easily and water flow remains stable.
Yes. The geyser works well in multi-storey buildings, as long as there is proper water pressure and correct electrical installation.
Safety FAQ
Yes. The outer body is made of shock-proof polymer, and the product is designed for safe daily use when installed correctly with proper earthing.
The inbuilt MCB (Miniature Circuit Breaker) provides extra electrical safety by cutting off power automatically during faults, overload or short-circuit conditions.
Yes. The geyser has overheat protection and a thermostat to control water temperature and prevent overheating.
Yes, it is safe for bathroom use when properly installed away from direct water splashes, using correct wiring, earthing and following safety instructions in the manual.
Children should not operate the geyser alone. An adult should always control power and water flow for safety.
Warranty FAQ
The Dynamic Instant Geyser comes with a 2-year structural guarantee as per product policy (actual terms may vary by batch or seller).
Warranty typically covers manufacturing defects, internal component failure like the heating element, and structural issues under normal usage conditions.
Physical damage, burning due to incorrect wiring or voltage, improper installation, unauthorised repairs, and damage from misuse or negligence are usually not covered.
You can contact customer support with your purchase invoice, product details and a description or photo of the issue. Based on the problem, repair or replacement options will be suggested.
Usage FAQ
There is no fixed time limit for continuous use as long as there is proper water flow and the unit is not overheating. It is designed to give continuous hot water while the tap is open.
Temperature is controlled mainly by water flow. Higher flow gives slightly less hot water, and lower flow gives hotter water. Always adjust gradually for comfortable temperature.
Yes, it can be connected to a shower line if water pressure is appropriate and installation is done properly by a professional.
Yes. It consumes power only when water flows through it, which makes it more efficient than many traditional storage-type water heaters.
Yes. For very cold climates, the 3kW model is recommended for better performance, and you may need to slightly reduce the flow for hotter output.
Combo FAQ
The combo pack includes 2 Instant Geyser units, 2 wall-mount holders, 2 outlet pipes, 2 user manuals, 2 warranty cards and 3 scratch cards with guaranteed rewards (as per the current offer).
The combo is ideal if you need hot water in more than one location, such as bathroom plus kitchen, or two bathrooms. It also offers better overall value and additional rewards compared to buying single units separately.
Yes. Both units in the combo are the same model with the same performance, safety features and build quality.
Scratch Card FAQ
Every geyser purchase currently includes a scratch card that comes with a guaranteed reward, as per the ongoing promotional offer.
Depending on the promotion, rewards may include small appliances, home-use products, accessories, discount coupons or other special offers mentioned on the card or campaign details.
With the combo pack of two geysers, you receive 3 scratch cards as part of the current offer.
Scratch the card to reveal your prize and follow the instructions printed on the card or contact details provided to claim your reward within the mentioned validity period.
Yes. Each scratch card will have a validity or expiry date mentioned on it. Rewards must be claimed within that time.