Refund & Returns Policy

At Dynamic Geyser, a dedicated product website by Dynamic Bazar,
we follow a strict and transparent Returns & Replacement Policy to ensure customer
satisfaction while maintaining the quality and safety of all products.

1. No Refund Policy

Dynamic Geyser follows a No Refund Policy.
All products undergo strict quality checks before dispatch, therefore refunds
are not provided under any circumstances, except for order cancellation before dispatch.

2. Order Cancellation (Refund Applicable)

• You may cancel your order before the product is dispatched.
• If cancelled before dispatch, a full refund will be issued to your original payment method within 7 working days.
• Once the product is dispatched, the order cannot be cancelled.

3. Replacement Policy

We provide replacement only, not refunds.

Replacement is accepted only in the following cases:

A. Product Damaged in Transit

• Email us at info@dynamicbazar.online within 2 days of delivery.
• Attach photos/videos clearly showing the damage.
• Our team will verify and approve the replacement.
• Return the product in original packaging with all accessories and invoice.
• Once received, we will ship the replacement (subject to stock availability).
• Courier charges for transit damage replacements will be borne by Dynamic Geyser.
• If reported after 2 days, the item will not be eligible for replacement.

B. Manufacturing Defect

• Report the issue within 2 days of delivery at info@dynamicbazar.online.
• Provide clear images/videos of the defect.
• Our team will inspect and confirm the defect.
• If approved, a replacement will be arranged.
• Courier charges for verified defects will be covered by Dynamic Geyser.

Note: Misuse, incorrect installation, voltage issues, water leakage, or physical damage are not considered manufacturing defects.

4. Conditions for Acceptance of Return

To qualify for replacement, the product must:

• Be unused
• Be in its original condition
• Include all accessories, parts, and warranty cards
• Be returned with the original invoice
• Be securely packed to prevent further damage

Products returned without complete packaging or missing accessories will not be replaced.

5. Non-Eligible Items for Replacement

• Products reported after 2 days of delivery
• Items damaged due to customer negligence or incorrect usage
• Physical damage after delivery
• Products purchased on SALE
• Items without original packaging
• Tampered or altered items
• Incomplete products (missing parts/warranty card/cables)

6. Shipping for Returns

• For manufacturing defects or transit damage → Dynamic Geyser bears shipping cost.
• For incorrect claims → Customer bears the shipping cost.
• We recommend using trackable courier services.
• We are not responsible for lost or undelivered return shipments.

7. Processing Time

• After the product is received and inspected, approval/rejection will be emailed.
• If approved, replacement will be shipped within 7–10 business days (stock dependent).

8. Need Help?

For any issues or replacement queries, contact us at:
Email: info@dynamicbazar.online